I was standing in line at an HSBC branch, as the man in front of me wrote out and cashed a cheque for £2,500. The cashier took a pack of £50 notes, put them on a money-weighing machine, told the customer that the amount was right and asked him whether he also wanted them manually counted. Yes, was the customer’s response.
And… surprise, surprise… it was £500 short.
There was a short apology by the cashier, who added that this had never happened before.
SO: are these money-weighing machines unreliable or was it a case of an unreliable cashier? Neither alternative is very attractive.